Fast and Secure Payments on 1win

You can fund your account using multiple payment systems tailored for Indian users. No commission is charged on deposits, and the minimum deposit amount is ₹300, while the maximum is ₹1,00,000 per transaction. Most deposits are credited instantly.

New players in India receive a generous welcome package of +600% up to ₹80,400 plus 500 free spins, distributed across the first four deposits. This bonus applies to both casino games and sports betting.

To claim the bonus, you must deposit at least ₹300. The bonus funds are credited automatically after your deposit is confirmed. You can use the bonus on selected casino games and sports markets. Wagering requirements include rolling over the bonus amount 35 times within 30 days. For sports betting, only bets on events with odds of 1.40 or higher count towards the rollover. Free spins are released in batches of 125 after each qualifying deposit and must be used within seven days.

You can withdraw your winnings using the same payment systems you used for deposits. No commission is charged on withdrawals. The minimum withdrawal amount is ₹500, and the maximum is ₹1,00,000 per transaction. Processing time ranges from instant to 72 hours.

Understanding the payment rules helps you avoid delays and ensures smooth transactions. The platform follows clear policies to protect both you and the service.

• Identity Verification Required: You must complete KYC verification before your first withdrawal. Submit a government-issued ID and proof of address to avoid processing delays.
• Same Method for Deposits and Withdrawals: You can only withdraw funds using the same payment method you used to deposit. This policy prevents fraud and ensures security.
• Bonus Wagering Must Be Complete: You cannot withdraw bonus funds until you meet the rollover requirements. Check your bonus status in the account section before requesting a withdrawal.
• Single Pending Withdrawal at a Time: You can only have one active withdrawal request at a time. Wait for the current request to be processed before submitting another.
• Transaction Limits Apply: Daily and monthly withdrawal limits depend on your account status and payment method. Contact support if you need higher limits.

Indian players prefer payment systems that offer speed, convenience, and familiarity. Here are the most commonly used options for deposits.

• PhonePe: This mobile wallet allows instant deposits using your linked bank account or card. You can deposit as low as ₹300, and funds appear in your balance immediately. PhonePe is widely accepted and offers a smooth user experience.
• Paytm: Another popular wallet service, Paytm supports instant deposits and integrates easily with your existing account. It offers strong security features and quick transaction confirmation.
• UPI (Unified Payments Interface): UPI is the most convenient option for bank-to-bank transfers. You can use any UPI app like Google Pay or BHIM to deposit instantly without sharing card details.
• Bank Transfer: Direct bank transfers are ideal for larger deposits. While processing may take up to 24 hours, this method offers the highest transaction security.
• Bitcoin: Cryptocurrency deposits provide anonymity and fast processing. Bitcoin transactions are confirmed within 10–30 minutes and are suitable for users who prefer decentralised payments.
• USDT (Tether): USDT is a stablecoin that maintains its value against the US dollar. It offers fast deposits and is a reliable option for users who want to avoid cryptocurrency price fluctuations.
• Ethereum: Ethereum deposits are processed quickly, usually within 5–15 minutes. This method is popular among users who hold cryptocurrency and want to transfer funds directly from their wallets.

Payment problems can occur due to technical errors, verification issues, or incorrect details. Here are the most frequent issues and their solutions.

• Deposit Not Credited: If your deposit does not appear in your balance within the expected time, check your payment app or bank statement to confirm the transaction was successful. Contact support with your transaction ID if funds were deducted but not credited.
• Withdrawal Request Rejected: Rejection usually happens due to incomplete verification or unmet bonus wagering requirements. Complete your KYC process and ensure all bonus conditions are satisfied before resubmitting your request.
• Payment Method Unavailable: Some payment options may be temporarily unavailable due to maintenance or regional restrictions. Try an alternative method or wait for the service to resume.
• Transaction Failed During Processing: Failed transactions can result from insufficient funds, incorrect payment details, or network issues. Double-check your information and retry the transaction. If the problem persists, contact your payment provider.
• Withdrawal Delayed Beyond Expected Time: Delays can occur during high-traffic periods or if additional verification is required. Check your email for any requests from the support team and respond promptly to avoid further delays.

Customer support is available 24/7 to help you resolve any payment issues. You can reach the support team through multiple channels for fast assistance.

• Live Chat: Access the live chat feature on the website or app for instant responses. This is the fastest way to get help with urgent payment issues.
• Email Support: Send your query to [email protected] with your account details and transaction ID. Responses are typically provided within 24 hours.
• Telegram Support: Join the support channel on Telegram for quick answers to common questions and direct assistance from support agents.
• Phone Support: Call the customer service hotline available on the contact page. Phone support is available for urgent issues requiring immediate attention.