Privacy Policy

This Privacy Policy outlines how 1win collects, processes, protects, discloses, and destroys personal information provided by users of the platform. The processing of all personal data is carried out based on explicit user consent and in accordance with applicable regulations. The operator ensures that information collected through the website is handled responsibly and securely. Users are encouraged to review this document carefully to understand their rights and the platform’s obligations.

Privacy and Data Protection

The platform collects various types of personal information to facilitate account registration, identity verification, transaction processing, and service delivery. This includes but is not limited to:

  • Full name and date of birth
  • Email address and contact number
  • Residential address and identity documents
  • Payment methods and transaction history
  • Device information and IP addresses
  • Gameplay activity and betting history

Technical and organizational measures are implemented to safeguard personal data against unauthorized access, loss, alteration, or disclosure. These measures include encryption protocols, secure servers, access controls, and regular security audits. Users have the right to access, correct, or request deletion of their personal information at any time. The processing and storage of all data comply with applicable Indian laws and international data protection standards. The operator commits to maintaining confidentiality and ensuring that information is only used for legitimate purposes related to service provision.

Use of Collected Information

Personal data collected through the platform is used for several lawful and transparent purposes:

  • Account Management: Registration, authentication, and maintenance of user accounts
  • Transaction Processing: Deposits, withdrawals, and financial reconciliation
  • Service Improvement: Analysis of usage patterns to enhance platform functionality and user experience
  • Marketing Communications: Promotional offers, newsletters, and personalized recommendations (subject to user preferences)
  • Analytics: Statistical analysis and reporting to understand user behavior and preferences
  • Regulatory Compliance: Verification processes, anti-money laundering checks, and adherence to legal obligations

All processing activities are conducted in a manner that respects user privacy and adheres to principles of data minimization. Information is retained only for as long as necessary to fulfill the stated purposes or as required by law. Users may withdraw consent for marketing communications at any time without affecting other services.

Access to Information

Users have the right to access, review, and update their personal information at any time through their account settings or by contacting customer support. To ensure accuracy and completeness, the platform provides mechanisms for users to:

  • View current personal details stored in their profile
  • Request corrections or updates to outdated or incorrect information
  • Submit deletion requests for data no longer required for service delivery

The correction process typically involves verification of identity to prevent unauthorized modifications. Deletion requests are processed in accordance with legal retention requirements and operational necessities. By using the platform, users consent to security checks and verification procedures necessary to maintain account integrity. Payment data is processed securely by authorized payment service providers who adhere to industry-standard security protocols. Users acknowledge that certain information may be retained for compliance, dispute resolution, or fraud prevention purposes even after account closure.

Protection of Children’s Privacy

The platform is intended exclusively for individuals aged 18 years and above. The operator does not knowingly collect or process personal information from minors. During registration, users confirm that they meet the minimum age requirement, but the operator cannot independently verify age without submission of identity documents.

If a parent or guardian becomes aware that their child has provided personal details without consent, they should immediately contact customer support. Upon receiving such notification and verifying the claim, the operator will promptly delete the minor’s data from all systems. The platform implements age verification measures where feasible and reserves the right to request documentation to confirm eligibility. Any account found to belong to an individual under 18 years will be permanently closed, and all associated data will be removed in accordance with this policy.

International Data Transfers

Personal information collected through the platform may be transferred to, processed, or stored in countries outside India where the operator’s business partners, service providers, or technical infrastructure are located. These international transfers are necessary to deliver services, process transactions, and maintain operational efficiency.

By using the platform, users explicitly consent to such cross-border data transfers. The operator ensures that all partners and processors adhere to confidentiality obligations and implement adequate safeguards to protect personal information. Contractual agreements are established to require third parties to maintain data security standards equivalent to those described in this document. Users acknowledge that different jurisdictions may have varying data protection regulations, but the operator remains committed to upholding privacy principles regardless of processing location.

Use of Cookies

Cookies are small text files placed on a user’s device by websites to store information about browsing activity and preferences. The platform uses cookies and similar tracking technologies for several purposes:

  • Statistical Analysis: Collection of aggregated data on website traffic and usage patterns
  • Behavior Analysis: Understanding how users interact with different features and services
  • Personalization: Tailoring content, recommendations, and interface settings based on user preferences
  • Site Improvement: Identifying areas for enhancement and optimizing performance

Cookies placed by the platform typically have a retention period of one year from the date of placement. Users can manage cookie preferences through their browser settings, including the option to block or delete cookies. However, disabling certain cookies may affect the functionality and user experience of the platform. The operator does not use cookies to collect personally identifiable information without consent.

Acceptance of Privacy Policy

By accessing or using the platform, users acknowledge that they have read, understood, and agree to be bound by this Privacy Policy in its entirety. Continued use of the website constitutes full acceptance of the terms and conditions outlined herein.

The current version of this document, as published on the platform, supersedes all previous versions and governs the relationship between the operator and users regarding personal data handling. Users are responsible for reviewing this policy periodically to stay informed of any updates or modifications. If users do not agree with any provision of this policy, they should discontinue use of the platform immediately. The operator reserves the right to update this policy at any time, and the revised version will be effective upon publication on the website.

Third-Party Privacy Practices

Personal information may be shared with third parties under specific circumstances to facilitate service delivery, comply with legal obligations, or protect the operator’s legitimate interests. These circumstances include:

  • Legal Requirements: Disclosure to law enforcement agencies, regulatory authorities, or courts when required by applicable laws
  • Dispute Resolution: Sharing information with legal advisors, arbitrators, or mediators in connection with disputes or claims
  • Contractual Obligations: Providing data to business partners, payment processors, or service providers necessary to fulfill agreements with users

When third parties are listed on the platform or in associated documentation, users are informed of their identity and role. If third parties are not explicitly listed, the operator will inform users of the purpose and scope of data sharing before or at the time of collection. By providing personal information, users consent to its disclosure to third parties for the stated purposes. The operator requires all third parties to maintain confidentiality and implement appropriate security measures to protect shared data.

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