1win Rules and Regulations in India
These terms and conditions govern your use of the 1win platform, including both the official website and mobile application throughout India. By accessing or using our services, you acknowledge and accept these binding legal requirements. All users must comply with these regulations to maintain access to betting services, casino games, and related features. These provisions apply to every aspect of your interaction with our platform, from registration through to withdrawals. Your continued use confirms your ongoing acceptance of these terms and any subsequent modifications.
General Terms
By registering an account on our platform, you enter into a binding legal agreement. You must be at least 18 years of age to create an account and use our services. The platform reserves the rights to modify these terms at any time, with changes taking effect upon publication. You are responsible for reviewing updates regularly.
Proper use of the platform requires:
- Accurate personal information during registration
- Compliance with all applicable laws in your jurisdiction
- Maintaining account security and confidentiality
- Refraining from fraudulent activities or collusion
All content on the platform, including software, graphics, text, and databases, remains the intellectual property of the company. Unauthorized reproduction, distribution, or commercial use is strictly prohibited.
The platform operates on an βas isβ basis. We do not guarantee uninterrupted service and reserve the right to suspend or terminate access for maintenance, security concerns, or policy violations. Our liability is limited to the value of your account balance at the time of any dispute.
You agree to indemnify the platform against any claims arising from your breach of these terms or violation of applicable laws. Disputes will be resolved according to the jurisdiction specified in these terms.
General Betting Rules
All users must meet eligibility requirements before placing bets on the platform. You must have a verified account with sufficient funds and comply with age restrictions and local regulations.
Bet Acceptance
Bets are accepted subject to availability and platform confirmation. The platform reserves the right to refuse or limit any bet without prior notice. Once confirmed, a bet cannot be cancelled or modified by the user.
Minimum and maximum betting amounts vary by event and market. These limits are displayed before bet placement and may be adjusted based on:
- Event type and popularity
- Market liquidity
- User betting history
- Risk management protocols
Calculation of Winnings
Winnings are calculated based on the odds displayed at the time of bet acceptance. For single bets, your stake is multiplied by the odds. For accumulator bets, odds are multiplied together before calculating returns.
In cases where events are postponed, cancelled, or results are unclear, specific settlement rules apply:
- Postponed events: Bets remain valid if the event occurs within 48 hours
- Cancelled events: Stakes are typically returned
- Voided selections in accumulators: Odds of 1.00 are applied
The platform may impose restrictions on certain betting patterns or market combinations. Arbitrage betting, coordinated wagering, or exploitation of technical errors may result in bet cancellation and account review.
All settlement decisions are final unless a clear error is identified. Disputes must be raised within 14 days of settlement.
Payment Rules
All financial transactions on the platform are subject to verification and security protocols. You may only use payment methods registered in your own name.
Deposit Procedures
Deposits can be made through approved payment methods including:
- Bank cards (Visa, Mastercard)
- E-wallets (Paytm, PhonePe, Google Pay)
- Bank transfers
- Cryptocurrency options
Minimum deposit amounts vary by method, typically ranging from βΉ300 to βΉ500. Maximum deposit limits may apply based on your account verification level. Most deposits are credited instantly, though bank transfers may take 1-3 business hours.
No fees are charged by the platform for deposits. However, your payment provider may impose their own charges.
Withdrawal Procedures
Withdrawals must be made to the same payment method used for deposits wherever possible. Minimum withdrawal amounts typically start from βΉ500, with maximum limits dependent on your account status.
Processing timeframes:
- E-wallets: 15 minutes to 24 hours
- Bank cards: 1-5 business days
- Bank transfers: 1-7 business days
- Cryptocurrency: 15 minutes to 2 hours
Identity Verification
Before processing withdrawals, the platform may require identity verification documents including:
- Government-issued photo identification
- Proof of address (utility bill, bank statement)
- Payment method verification (card photos, e-wallet screenshots)
This Know Your Customer (KYC) process complies with anti-money laundering regulations and typically takes 24-72 hours to complete. Withdrawals will be held pending verification completion.
The platform reserves the right to request additional documentation at any time. Failure to provide requested documents within 30 days may result in account suspension and fund retention pending resolution.
Responsible Gambling
The platform is committed to promoting safe gambling practices and preventing gambling-related harm. We provide tools to help you maintain control over your betting activities.
Self-Management Tools
You can access the following features in your account settings:
- Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts
- Betting Limits: Restrict the amount you can wager per bet or time period
- Session Time Limits: Receive reminders or automatic logout after specified durations
- Reality Checks: Periodic notifications showing time spent and amounts wagered
These limits take effect immediately or after any active bonus periods end. Increases to limits are subject to a 24-hour cooling-off period.
Self-Exclusion
If you need to take a break from gambling, you can request temporary or permanent self-exclusion. During this period:
- Account access will be blocked
- Marketing communications will cease
- Any attempts to create new accounts will be prevented
- Existing funds will be returned upon request
Self-exclusion periods can range from 1 month to permanent closure. Reinstatement requests are subject to review and a mandatory cooling-off period.
Support Resources
If you or someone you know is experiencing gambling-related problems, professional help is available:
- National Problem Gambling Helpline: Confidential counseling services
- GamCare India: Support groups and treatment programs
- Gamblers Anonymous: Peer support meetings
Recognize warning signs such as betting more than you can afford, chasing losses, neglecting responsibilities, or using gambling to escape problems. Early intervention significantly improves outcomes.
Anti-Money Laundering
The platform maintains strict compliance with anti-money laundering (AML) and counter-terrorism financing (CTF) regulations. These measures protect both the platform and legitimate users from financial crime.
Legal Obligations
We are required by law to:
- Verify the identity of all users
- Monitor transactions for suspicious patterns
- Report certain activities to relevant authorities
- Maintain detailed records of all financial transactions
- Implement risk-based security measures
Verification Procedures
All users must complete identity verification before processing withdrawals. This includes:
- Basic Verification: Name, date of birth, address confirmation
- Document Verification: Government ID, proof of address
- Enhanced Due Diligence: Source of funds documentation for large transactions
Verification requirements may be stricter for users conducting high-value transactions or exhibiting unusual activity patterns.
Transaction Monitoring
Our automated systems continuously monitor for:
- Unusual deposit or withdrawal patterns
- Rapid movement of funds without genuine betting activity
- Structured transactions designed to avoid reporting thresholds
- Multiple accounts operated by the same individual
- Transactions inconsistent with declared income or occupation
Consequences of Policy Violations
If suspicious activity is detected, the platform may:
- Temporarily suspend account access
- Freeze funds pending investigation
- Request additional documentation
- Permanently close the account
- Report activities to law enforcement or regulatory bodies
Funds obtained through fraudulent means or policy violations will not be paid out. The platform cooperates fully with legal authorities in all investigations.
You are prohibited from using the platform for money laundering, terrorist financing, or any other illegal purpose. Violation may result in criminal prosecution beyond platform-level sanctions.
Privacy Policy
Protecting your personal information is a fundamental priority. This section explains how we collect, use, and safeguard your data in accordance with applicable privacy laws.
Data Collection
We collect personal information necessary to provide our services, including:
- Registration Data: Name, date of birth, email address, phone number, residential address
- Financial Information: Payment method details, transaction history, account balance
- Technical Data: IP address, device information, browser type, login timestamps
- Usage Data: Betting patterns, game preferences, platform interactions
- Verification Documents: ID copies, utility bills, payment method proof
Data is collected directly from you during registration and account use, as well as automatically through cookies and similar technologies.
Data Usage
Your information is used to:
- Operate and maintain your account
- Process deposits, bets, and withdrawals
- Verify your identity and prevent fraud
- Comply with legal and regulatory obligations
- Improve platform services and user experience
- Send transactional communications and, with consent, promotional offers
Data Sharing
We do not sell your personal information. Data may be shared with:
- Payment processors for transaction handling
- Verification service providers for KYC compliance
- Legal authorities when required by law
- Service providers who assist in platform operations under strict confidentiality agreements
Your Rights
Under applicable privacy legislation, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your data (subject to legal retention requirements)
- Object to certain processing activities
- Withdraw consent for marketing communications
- Request a copy of your data in portable format
To exercise these rights, contact our data protection team through the designated channel in your account settings. Requests are processed within 30 days.
Data Security
We implement appropriate technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no internet-based service can guarantee absolute security. You are responsible for maintaining the confidentiality of your login credentials.
Security
The platform employs comprehensive security measures to protect user accounts, funds, and personal information from unauthorized access and cyber threats.
Technical Protection
Our security infrastructure includes:
- 256-bit SSL Encryption: All data transmitted between your device and our servers is encrypted to prevent interception
- Secure Servers: Data is stored on protected servers with restricted access and regular security audits
- Firewall Protection: Advanced firewalls block malicious traffic and prevent intrusion attempts
- Anti-Fraud Systems: Real-time monitoring detects and prevents fraudulent activities
Account Security
Protect your account by:
- Using a strong, unique password containing uppercase and lowercase letters, numbers, and special characters
- Never sharing your login credentials with anyone
- Logging out after each session, particularly on shared devices
- Keeping your email account secure, as it is used for account recovery
Two-Factor Authentication
Enable two-factor authentication (2FA) for enhanced account protection. When activated, you will need to provide a second verification code from your mobile device in addition to your password when logging in. This significantly reduces the risk of unauthorized access even if your password is compromised.
Monitoring and Alerts
Our systems continuously monitor for:
- Unusual login locations or devices
- Multiple failed login attempts
- Suspicious betting patterns
- Unauthorized account access attempts
You will receive notifications of important account activities, including logins from new devices, password changes, and withdrawal requests. Report any unauthorized activity immediately.
User Responsibilities
Account security is a shared responsibility. You must:
- Keep your device operating system and antivirus software updated
- Avoid accessing your account on public Wi-Fi networks
- Be cautious of phishing attempts requesting your credentials
- Report lost or stolen devices that have saved login information
- Contact support immediately if you suspect unauthorized account access
The platform is not liable for losses resulting from your failure to maintain adequate security practices or for sharing your account credentials with third parties.
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